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Privacy Policy

Privacy Policy

This Privacy Policy explains how Harmony Plate Item processes personal data when visitors use harmonyplateitem.monster and related course services. It describes the information we collect, how we use it, when we share it, and the choices available to users.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact
01 · Purpose

Purposes of Processing

We use personal data to provide and manage professional development courses, create and maintain user accounts, process enrolments and payments, deliver course content, track progress, respond to enquiries, send service notices, maintain security, prevent misuse, improve site performance, and meet legal or administrative obligations. We may also use aggregated or de-identified information for reporting and service improvement.

Processing is limited to the operational purposes described below.
02 · Sharing

Service Providers and Partners

We may share personal data with hosting, analytics, payment, communications, security, and course-delivery providers that support our operations. These parties are expected to use the information only for the services they provide to us and to handle it under appropriate confidentiality and security obligations. We do not authorise them to use personal data for unrelated purposes.

Service providers receive only the information needed to perform their functions.
03 · Legal basis

Legal Disclosures

We may disclose personal data where required to comply with law, court orders, lawful requests from authorities, or to protect our rights, users, or systems. We may also share information when needed to investigate fraud, security incidents, or misuse of the site.

Disclosure to public bodies is limited to lawful requests or mandatory reporting duties.

Contact Information

Email address
[email protected]
Telephone
+27 71 364 7574
Postal address
15 Augrabies Avenue, Dalpark, Brakpan, 1541
Privacy enquiries
Use the contact details below for questions about this policy or the handling of personal data.
Contact Page

Subject to legal limits, users may request access to their personal data, correction of inaccurate information, deletion in appropriate cases, or restriction of certain processing. Users may also object to processing based on legitimate interests where that ground applies. Where consent is used, it may be withdrawn for future processing.

Available rights may vary depending on the nature of the data and the applicable law.

To protect privacy, we may ask for information needed to verify a request before acting on it. We will respond within the timeframe required by applicable law or, if no specific period applies, within a reasonable time after verification. Some requests may be limited where we must keep information for legal, security, or operational reasons.

Requests are reviewed after identity checks and handled within a reasonable period.

We retain personal data for the period needed to provide services, manage accounts, complete transactions, maintain records, resolve disputes, and meet legal, tax, or accounting requirements. When data is no longer needed, we delete it, anonymise it, or restrict it so it is no longer used for active processing, subject to applicable law and internal retention practices.

Records are kept only for as long as needed for the stated purpose or legal obligation.

If we make material changes, we will update the policy on this page and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated. Users should review the policy from time to time to stay informed about current practices.

We may revise this policy to reflect operational or legal changes.
01

Personal Data Collected

We may collect identifiers and contact details, account and profile information, course enrolment and progress records, payment-related information where needed for transactions, communications sent to us, and technical data such as device, browser, and usage information. We also process information that is submitted through forms, support requests, surveys, or other interactions with the site.

The categories collected depend on how a person uses the site and course services.
02

Sources of Information

We collect personal data directly from users when they register, enrol, complete forms, or contact us. We also receive data automatically through website and course platform interactions, including logs and cookie-based information. In some cases, we receive limited information from service providers that help us operate the site, process payments, or deliver course-related functions.

Information comes from direct submissions, site activity, and limited service integrations.
03

Types of Cookies

We use essential cookies to support site security, navigation, and core functions. Preference cookies help remember settings and choices. Analytics cookies may be used to understand how the site is used and to improve course delivery and page performance. Some cookies are session-based and expire when the browser closes, while others remain for a limited period unless deleted earlier.

Cookie use is limited to operational, preference, and basic analytics functions.
04

Cookie Controls

Users can usually manage cookies through their browser settings and, where available, on-site preference tools. Blocking some cookies may affect site functionality, sign-in features, or course-related performance. Where required, we use cookie notices or similar controls to record preferences for non-essential cookies.

Browser settings and cookie controls can be used to limit non-essential cookies.